Privacy policy

Privacy Policy

This Privacy Policy describes how Gnarly Ninja Printables collects, uses, and shares information when you purchase an item from us, contact us, or otherwise use our services through Shopify.com or its related sites and services.

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse the Site, we may collect information about the web pages or products you view, websites or search terms that referred you to the Site, and how you interact with the Site.

We collect device information using the following technologies:

  • Cookies – Data files placed on your device or computer that often include an anonymous unique identifier. For more information on cookies and how to disable them, visit www.allaboutcookies.org.

  • Log files – Track actions occurring on the Site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels – Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.

How We Use Your Personal Information

We use the order information we collect to:

  • Fulfil any orders placed through the Site (including processing payment, arranging shipping, and sending invoices and order confirmations).

  • Communicate with you.

  • Screen orders for potential risk or fraud.

  • Provide you with information or advertising relating to our products or services, based on your preferences.

We use device information to help us screen for potential risk and fraud (especially your IP address) and to improve and optimise our Site—for example, by generating analytics about how customers browse and interact with the Site, and assessing the effectiveness of marketing and advertising campaigns.

Sharing Your Personal Information

We share your personal information with third parties to help us use your information as described above. For example:

  • We use Shopify to power our online store. Read more about how Shopify uses your personal information here: Shopify Privacy Policy.

  • We use Google Analytics to understand how our customers use the Site. Learn more about Google’s privacy practices here: Google Privacy Policy. You can opt out of Google Analytics here: Google Opt-Out.

We may also share your information to comply with laws and regulations, respond to a subpoena, search warrant or other lawful request, or otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to request that it be corrected, updated, or deleted. To exercise this right, contact us via the information below.

Please note: We process your information to fulfil contracts we may have with you (for example, if you make an order), or otherwise to pursue our legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we retain your order information for our records unless you request its deletion.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices or to raise a concern, contact us at: admin@gnarlyninjaprintables.com.au